PT Bobobox Mitra Indonesia 
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| Tanggal Terbit | : | |
|---|---|---|
| Kategori | : | >2 tahun, 1-2 tahun, F&B, Perhotelan, Pariwisata, Kota lainnya, Sarjana & Magister>2 tahun, 1-2 tahun, F&B, Perhotelan, Pariwisata, Kota lainnya, Sarjana & Magister |
| Penempatan | : | Kota Bandung |
| Jenis Kontrak | : | Full Time |
| Pendidikan | : | S1 |
| Level Pengalaman | : | 1-3 Tahun |
PT Bobobox Mitra Indonesia adalah perusahaan teknologi & hospitality (layanan perhotelan) asal Indonesia yang bergerak di bidang akomodasi berbasis teknologi, terutama dikenal lewat konsep hotel kapsul modern dan solusi akomodasi modular yang menggabungkan kenyamanan, desain smart, serta pengalaman digital terintegrasi.
Didirikan pada tahun 2018 di Bandung, Jawa Barat, Bobobox lahir sebagai startup hospitality tech yang berfokus pada kebutuhan smart rest & stay experience bagi pelancong modern dengan konsep modul kamar yang efisien, nyaman, dan mudah diakses lewat platform teknologi.
Bobobox dikenal memiliki beberapa lini produk akomodasi, termasuk Bobopod (smart capsule hotel), Bobocabin (kabin modular), dan Boboliving (co-living space) yang menyasar kebutuhan beristirahat yang fleksibel untuk pelancong urban, wisatawan, maupun pekerja digital.
Perusahaan ini juga menonjolkan integrasi teknologi IoT (Internet of Things) dan platform digital untuk operasi hotel tanpa sentuhan fisik (contactless check-in/out), fitur pengaturan dalam unit melalui aplikasi, serta pengalaman menginap yang personal dan modern.
Seiring perkembangannya, Bobobox telah melakukan ekspansi ke banyak lokasi di Indonesia, tersebar di puluhan cabang pada kota-kota besar dan destinasi wisata, serta menarik investasi dari sejumlah venture capital dan investor besar untuk mendukung skala operasionalnya.
Saat ini PT Bobobox Mitra Indonesia sedang membuka lowongan pekerjaan pada bulan Maret 2026. Berikut adalah daftar posisi dan kualifikasi yang dibutuhkan:
Lowongan Kerja PT Bobobox Mitra Indonesia
1. HRBP Associate
What you will do:
As a Human Resource Business Partner (HRBP) at Bobobox, you will act as a strategic partner, bridging human resources practices with operational needs to align with the company’s overarching goals. The HRBP is pivotal in embedding HR strategies into daily operations, fostering an environment that nurtures innovation and collaboration, and enhancing employee engagement and performance. These are some of the domain that you’ll be focusing on:
- Performance Management
- Business Partnering Support & Data Insights
- Change Management at Department/Function Level
- Employee Lifecycle Coordination & Continuous Improvement
You will fit in this job if you:
- Bachelor’s degree in Psychology, Human Resources, Management, or a related field.
- 1–3 years of experience in HR operations, HR generalist, or HRBP support roles.
- Basic understanding of HR fundamentals, particularly performance management and employee lifecycle processes.
- Comfortable working with people data, HR systems (HRIS), and basic analysis to support business partnering insights.
- Strong attention to detail with the ability to manage multiple processes and deadlines in a fast-paced environment.
- Clear communication skills and ability to coordinate with diverse stakeholders across HQ and branch teams.
- Sound judgment and professionalism in handling sensitive and confidential information.
- Willingness to learn, adapt, and grow into a strategic HRBP role.
2. Customer Care Associate
The Customer Care Associate ensures Bobobox guests and customers receive excellent service throughout standard operating hours. This role focuses on handling guest inquiries, resolving issues promptly, and providing seamless support across all Bobobox products. Additionally, the role contributes to continuous service improvement by identifying common guest concerns and collaborating with internal teams to enhance the overall customer experience.
What you will do:
- Make service decisions and resolve guest issues independently in alignment with established policies and service guidelines.
- Assess case urgency and impact to prioritize resolution or escalation effectively.
- Escalate high-complexity or sensitive cases to relevant teams with clear and structured documentation to ensure smooth coordination and follow-up.
- Manage and complete assigned administrative, reporting, and operational responsibilities efficiently and accurately.
You will fit in this job if you:
- Bachelor’s degree in Hospitality, Tourism, Business, Communication, or a related field (or equivalent experience).
- Minimum 1 year of experience in a customer support or customer-facing role (e.g., front office, call center, or guest services).
- Background or experience in the hospitality industry (e.g., hotel, travel, accommodation services) is strongly preferred.
- Excellent communication and problem-solving skills.
- Ability to work independently and make sound decisions during off-peak hours.
- Working primarily on regular business days, with flexibility to provide coverage on weekends or public holidays when needed.
- Familiarity with hospitality technology and customer service platforms (preferred).
3. Cash Management Specialist
The Cash Management Specialist role is to manage and execute company payment activities accurately and on time while safeguarding cash flow and ensuring compliance with internal controls and company policies. This role is responsible for preparing, processing, and monitoring payments, maintaining accurate cash records, and supporting effective cash management to ensure smooth daily financial operations.
What you will do:
- Execute payment and cash transfer activities for vendor payables, expense reimbursements, and employee receivables in a timely and accurate manner.
- Monitor daily cash flow, including forecasting cash requirements and supporting daily funding and financing decisions.
- Manage daily cash management operations, including bank accounts, current accounts, and bank relationships.
- Monitor bank service fees and address service quality or discrepancy issues with banking partners.
- Complete all cash management set-up documentation for new and existing department processes; prepare correspondence and proposals directed to and for cash management
- Timely reconciles cash application and disbursements
- Monitors cash transactions to ensure that bank account balances are reported and any unusual items are investigated
- Forecast daily cash requirements and execute daily financing decisions
- Execute branch cash-out processes and maintain minimum cash reserves in branch bank accounts.
- Maintain and control petty cash usage, including monitoring limits, proper documentation, and timely reconciliation.
You will fit in this job if you:
- Bachelor’s degree or equivalent in accounting or finance.
- Minimum one-year professional experience and have experience in accounts payable or treasury operations.
- Strong technical knowledge in treasury operations.
- Strong knowledge of Microsoft Office applications.
- Having good skills in Excel is a must.
- Ability to solve technical or operational problems.
- Ability to communicate clearly and concisely, both orally and in writing.
- Ability to work both independently and as part of a team.
- Strong organizational and work prioritization skills and attention to detail.
- Have an experience and knowledge in ERP system such as Oracle or Netsuite is a plus.
