PT Dachin Etech Global

PT Dachin Etech Global adalah perusahaan e-commerce yang berfokus pada pasar Indonesia dan Asia Tenggara. Perusahaan ini berbasis di Singapura dan mengembangkan berbagai merek Direct-to-Consumer (DTC) dengan pendekatan berbasis data. Dachin memiliki beberapa kategori produk, termasuk gaya hidup, elektronik konsumen, dan kecantikan, dengan merek seperti Ecentio, Freemir, AONEZ, COOGER, ECLE, INBEX, Mobeo, dan HerBaay.

Dachin menggunakan strategi omnichannel dengan penjualan melalui marketplace B2C & B2B online, toko offline, social commerce, serta jalur distribusi pribadi. Perusahaan ini mengandalkan data analytics yang sangat kuat untuk memahami perilaku konsumen dan meningkatkan pengalaman pelanggan​.

Dachin memiliki kantor di Kawasan Industri Terpadu Indonesia China (KITIC), Kecamatan Cikarang Pusat, Kabupaten Bekasi, Jawa Barat

Saat ini PT Dachin Etech Global sedang membuka lowongan pekerjaan pada bulan Februari 2025. Berikut adalah posisi dan kualifikasi yang dibutuhkan:

Lowongan Kerja PT Dachin Etech Global

1. Business Development (Modern Trade) – Surabaya

Responsibilities:

1. Develop brand business and brand marketing brands in coordination to achieve offline revenue goals.
2. Looking for new clients maintaining some existing clients.
3. Actively approaching and engaging with potential partners in the market with various sources.
4. Initiate and conduct surveys and analysis including understanding of compteitor trends and end-suer requirements and expectations.
5. Assist in company’s branding and media communication activities such as advertisements, channeling, website.
6. Analyze expenses, sales, revenues and product deficiencies in order to provide recommendations for business growth and problem resolutions.
7. Determine cross-selling opportunities.
8. Write business proposals and follow up to potential partners (by call, email and other media).
9. Achieve periodical sales target.

Requirements:

• Bachelor’s degree in Business Administration, Marketing or related field.
• Experienced in Business Development Sales, Sales or relevant role (min. 1 year in Modern Trade acquisition in homeware and kitchenware).
• Experienced in B2B Market.
• Proficiency in English, both written and spoken is a must.
• Strong understanding in market dynamics, sales techniques and business strategies.
• Ability to build and maintain strong professional relationships with clients and stakeholders.
• Demonstrated ability to work independently and as part of a team to achieve sales goals.
• Proficiency in using CRM software and sales tools.
• Ability to thrive in a fast-paced, dynamic working environment and adapt to changing market conditions.
• Have personal vehicle (motorcycle).
• Willing to work in Surabaya.

2. Business Development – Jabodetabek and Central Java

Responsibilities:

1. Develop brand business and brand marketing brands in coordination to achieve offline revenue goals.
2. Looking for new clients maintaining some existing clients.
3. Actively approaching and engaging with potential partners in the market with various sources.
4. Initiate and conduct surveys and analysis including understanding of compteitor trends and end-suer requirements and expectations.
5. Researching business opportunities and viable income streams.
6. Determine cross-selling opportunities.
7. Write business proposals and follow up to potential partners (by call, email and other media).
8. Achieve periodical sales target.

Responsibilities.

• Bachelor’s degree in Business Administration, Marketing or related field.
• Experienced in Business Development Sales, Sales or relevant role (B2B sales channel, modern trade, general trade, corporate).
• Fresh graduate are welcome to apply.
• Proficiency in English, both written and spoken is a must.
• Ability to build and maintain strong professional relationships with clients and stakeholders.
• Demonstrated ability to work independently and as part of a team to achieve sales goals.
• Ability to thrive in a fast-paced, dynamic working environment and adapt to changing market conditions.
• Have personal vehicle (motorcycle).
• Willing to work in Jabodetabek or Central Java area.

3. Customer Service (E-Commerce)
Responsibilities:

1. Provide guidance to customers from product consultation and purchase according to the pre-sales procedure
2. Analyze and investigate the problem/barrier that occured in the transaction process.
3. Handling the aftersales inquiries in accordance with aftersales reuirements and procedures.
4. Manage the aftersales evaluation in a timely manner and follow up the adverse evaluation within two working days.
5. Record and promptly follow up on the aftersales problems by liasing with the relevant Department according to each complaint.
6. Conduct regular checking on the planning, constructive action to be made and ensure the equlity of stores, make a list and analyze the feedback in aftersales service according to the data and information.
7. Customer Service Executive shall report to the Customer Service Manager to ensure the quality of pre-sales services.
8. Maintain the communication and provide necessary information on the delivery process to the customer.
9. Engage in up-selling and cross-selling and handling to end-to-end sales process.

Requirements:

• Min. Diploma 3 or above, all major is welcome
• Passionate in e-commerce
• Preferable have at least 1 year in e-commerce customer service or offline sales experience
• Good communication skills (verbal and writing) and listening skills
• Attention to detail and accuracy
• Familiar with basic process and knowledge in shopping platforms
• Adaptability, good initiative and stress tolerance
• Must be able to speak English actively
• Willing to be placed in Cikarang Pusat, Kab. Bekasi

Click here to apply